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"The people at Napoleon are very professional and friendly. The owner Marv Yagel is very friendly and will take time out just to talk to you about bikes. I drive about an hour just to buy stuff for my bike and my baby boy. Keep up the excellant work and ride free. Gary Wiiliams"
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By: Gary Toledo,OH
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"I have dealt with Napoleon Harley since the days of a little shop on old 6, Meet alot of good people there, never had a problem with service or anything, the good old days of Foot and Dan. Where did all these years go. Best shop I ever been to. Friendly and helpful. Marv & DJ are great people who have a big heart. God Bless!"
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By: Patrick Stryker,OH
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"as soon as i walked in the door i was greeted by Jerry the sales manager i told him what i was looking for and he showed me my new scooter a 1986 softtail custom.I was treated with respect and my buying experience with their establishment was 7 star my thanks to Jerry and the entire staff. ED. Napoleon oh."
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By: edwin napoleon,OH
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"the moment i set foot in the showroom i was welcomed and made to feel completely comfortable i was treated with respect and any question i had was answered even if they were simple. i defiantly will return to purchase again and also will highly recommend you to all i see and talk to "
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By: Earle Toledo,OH
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"I have dealt with Marv's dealership for a long time and this is the third Harley I have purchaled there. There are other dealers closer to me but I prefer to deal with Marv's shop because you get a better deal and treated much, much better.
Paul Oden"
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By: Paul Maumee,OH
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"Everything, EVERY time, no matter what, you folks, ALL of you, exceed any expectations on all levels. I've been in many, many Harley dealerships throughout the country over lots of years and there is NONE like your's. I am so pleased you are here!!!"
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By: Gwen Elmore,OH
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"Doing our Harley-Davidson business with you people just commands (and deserves) our respect for you and your great staff. You deserve and have our loyalty! Now and then my wife Dana and I hear remarks such as: "I found a cheaper price on the model of Harley I'm lookin' for over at such and such dealer..........". All we can tell these people is this: But Marv, his family and crew deserve our loyalty to their store because they are the OLD SCHOOL REAL DEAL! They KNOW everything about the products and the motorsickles they sell. Because they eat, sleep and live on Harley-Davidsons and much like ourselves, the Harley we own and ride is like a living, breathing part of our family. We don't entrust a family members health to just any cheap doctor so why would we let just any old cheap self-proclaimed mechanic work on our scooter? When my wike and I are packing our grandchildren on the back of our bikes motating down the road, dodging dumbass minivan drivers who are text-messaging and running thru stopsigns, it is reassuring to know Napoleon H-D have properly and safely serviced our Harleys! OUR LIVES DEPEND ON THE QUALITY OF SERVICE and the last mechanical work done by the guys over there. We look forward to many more happy riding years with all the great crew at NAPOLEON H-D SALES & SERVICE! I was not asked to do this critique but I simply feel it is the right thing to do. Respectfully, Jon Ruetz Montpelier,Ohio"
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By: Jon Montpelier,OH
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"All of my business with your dealership have been outstnding. I would rather drive to Napoleon and do business that another dealer that is much closer. Your people are first class all the way."
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By: Paul Maumee,OH
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"I just wanted to take a moment to tell you how impressive I think your dealership is. Eric and Bob in your service area have been extremely knowledgable and helpful with selecting parts and accessories for my FLHTSUE2. They have taken the time to send pictures of the work that had been completed on the bike.
Although the dealership is a 100 mile trip (one way) I would highly recommend your dealership to anyone who wanted to purchase a Harley or have service done.
Thank you.
Donald Johnson"
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By: Donald Lincoln Park,MI
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"Marv; Your whole staff is outstanding. Part's & Service are top of the list. You have a great crew!!!!!"
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By: steve toledo,OH
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"Sales staff were great. Loved all the displays. Keep up the great work. Be safe."
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By: Larry Leipsic,OH
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"I have dealt with this dealership on several different occasions and I have been more than pleased on every occasion. The sales staff went out of their way to work with me and get me what I wanted. I bought a used Hugger around the first part of March and the dealership stored the bike for free until the weather broke. I picked up the bike this afternoon (4-02-08) and the service dept had the bike ready and even topped off the gas tank. Everyone I met with was more than freindly and I would not hesitate at all to do business with them again.
Paul Oden"
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By: Paul MAUMEE,OK
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"I had a bad experience at the Perrysburg Harley dealer, so i called Napoleon. I talked to Kristy and She made my first bike buying experience WAY WAY better than i ever couldve imagined. I would highly recommend Napoleon Sales and Service to anyone on a scale from 1-10 it would be a million. Thanks Krisy, Ure the Shiznit!!!"
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By: Shannon Swanton,OH
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"My purchase of a 08 ultra was very plesent. Kristy in sales was very helpfull not pushy or bossey like some other dealer sales persons. I would highly recomend her and your entire staff and store to all my friends and anyone that is looking to buy a bike !"
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By: Richard Lambertville,MI
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"In October 2007 my 1996 RK with a Lehman trike kit left me stranded along side the road. After getting it trailered home I started searching for a local reapir shop. Because of the Lehman kit no one would touch it. I located HD Sales & Service via the internet and even though it is 175 miles (one way) from home I felt comfortable in taking it there after a few phone conversations. A couple of us took a vacation day, trailered it to HD Napoleon. I can't say enough good things about Eric in Service, first class comes to mind. He called me with several updates about the trike (both good and bad). Eric even called about a week after I brought the trike home just to see how the ride home was and to verify that all was OK with the trike. My trike will always return to HD Sales & Service in Napoleon for any work. Thank-you, Bob 96' RK w/Lehman kit."
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By: Robert Ravenna,OH
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"like the site"
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By: Anonymous centralia,IL
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"I have to drive a little farther to your dealership but it's well worth it. The dealership in Perrysburg doesn't have a clue on how to treat a customer. Just wished I lived closer!"
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By: Mary Perrysburg,OH
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"Now Come ON,, You really didnt think we would rate you any other way but the BEST.. Its just so simple, you have quailty people who care and treat your customers like family. Dont ever change.. Tim & Tracy Steils"
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By: Tim & Tracy Petersburg,MI
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"Larry and Tony took great care and time with me when I came in to order all of my parts. these two are the best of the other dealerships around thats why I drove from Toledo to Napolen."
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By: Mark Toledo,OH
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"Marv, Just wanted to say thanks. Dan made the purchase of my 07 FLHTC a great experince. Bob and Keith in service are the best they walked me through putting together a great motor. All your staff at Napoleon HD are so friendly and helpful. Thanks again Todd Faust Adrian, Mi."
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By: Todd Adrian,MI
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" The experience with purchasing my new bike was, in everyway, outstanding. Everyone was so helpful, knowledgable, and friendly. I have passed these words on to others looking to purchase motorcycles in the near future. I will be back. Thank you very much. Sincerely, Julie Miller "
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By: Julie Napoleon,OH
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"Like the bike 06 street glide Friendly People even after the sale,Seem to always try to keep me happy,customer first,which i like, have a small glitch with service[fuel guage still not correct]but told me it will be addressed and fixed.Thanks for still being there after the sale, Tim"
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By: Tim Oregon,OH
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"Hi All, What an experience Napoleon HD has been. I've bought my first new bike here, I do own a 1947 Knucklehead. Charlie was and is a great sales person. I felt he answered all my ? honestly and very informative, nice job. And a big thanks to Keith to for service. Thanks!! Julius Charles"
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By: Julius Montpelier,OH
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"just dropping a line to say what a great dealership you have there. we were on are way from tillsonburg,on,canada to nashville,tn then to deal's gap,nc, and stopped in at your store. your parts guy, tony sharpe gave us an awesome tour of your facility and answered any questions we had. you should be thankful to have staff members that care about their customers,even the drop ins. thanks again for the tour and hospitality. sterling burton,tillsonburg,on"
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By: sterling tillsonburg,ON
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"I have been to several Harley dealers before coming to yours. Yours has always treated me right and I wouldn't go to any other shop after using yours. Don't think I could get treated any better than your service shop have treated me. As long as I ride a Harley I'll be using your service dept."
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By: Robert Auburn,IN
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" Dan was a big help with the purchase of my 06-FLHT-I over the phone. It saved me a lot of time and gas living 50 miles away.
Lance BeDour"
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By: Lance Toledo,OH
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"I purchased my bike at Toledo Harley Davidson and have been to about every HD dealer in Ohio, and Napoleon is by far the best around. Your staff is cordial, professional, and makes the customer feel as if they were walking into a home. Keep up the great work!"
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By: Tim Fostoria,OH
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"This is my first Harley I have ever owned and I'm very impressed with the bike. The people at Napoleon HD do treat you like family. Thank you. Norm - Toledo, Ohio"
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By: Norman Toledo,SC
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"Every time I have stopped in the dealership the employees are very kind, and eager to help. I have had to have my Sportster worked on before leaving on trips at the last minute and they have done a great job with assisting. I have purchased my motorcycle there and hope to move into a Heritage Softail soon. Thanks Kathy"
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By: Kathy Bryan,OH
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"We Wish you had more events on the weekends Sat &/or Sun. Love the rib cookouts. Never miss one. You are one of the few HD Dealerships that have events we do not feel uncomfortable bringing our 5 year old to. Everytime we travel we find an HD Store close by and visit. Everywhere in Florida, Puerto Rico, Egypt etc. Yours rate up there at the top."
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By: TyLynn Grand Rapids,OH
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"Purchasing my Road Glide demo from you was as pleasurable as my first time purchase of a Softail Deuce."
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By: Anonymous Wauseon,OH
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"I just purchased my first Harley and the experience thus far has been one of best ever purchasing a vehicle. The parts counter was great and the salesman was a great help, I felt that he really helped me in my purchase. The dealership was one of the best I have ever been in, and I was impressed with the way it was decorated."
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By: Ruben toledo,OH
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"When you are looking for a top notch dealer, you needn't look very far. My experience with all the departments and personell has exceeded my expectations. Two years with my new family, and no negatives to reflect upon. Always a welcome feeling as you pass thru the door. So pleased to have found people I connect with and enjoy spending leisure time with."
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By: Larry G Whitehouse,OK
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"I have enjoyed doing business with you. I have bought two new Harleys from you. Four of my past students work for Napoleon Harley-Davidson.
Thanks a bunch.
Steve Hootman "
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By: steve edgerton,OH
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"Napoleon Harley-Davidson is far more than just a dealership. They are an example of what more business's should be, polite and knowledgeable, an enjoyable all around experience. They are quite simply the best overall shop in Northwest Ohio!"
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By: Lee holland,OH
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"I tell anyone who will listen about Napoleon Harley-Davidson. Every dealership we go into gets compared to yours and there is no comparison. The friendliness of everyone we come into contact at Napoleon Harley makes us take the drive from Perrysburg. I purchased my 2003 Screamin' Eagle Deuce from you and would not think of going anywhere else for parts, service and my next purchase of a Harley.
Mike Bires, Perrysburg, Ohio"
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By: Patrick Perrysburg,OH
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"I have purchased thousands of dollars in accessories from this dealership and had the service department do all my service and/or repair work. I have been 100% satisfied with everything. The service dept (from Keith and Bob, down to the tech's have always gone out of their way to explain everything, offer advice, and sell me the right part or accessory for my bike. Thanks again!"
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By: Brian Toledo,OH
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"Marv,
Just wanted to say thanks for one of the best bike buying experiences Nancy and I have ever had. It all started when Jerry showed us a new black Road King Classic still in the crate. We were hooked! We ordered one a year later. Your entire sales staff, Pam in apparel, Tony in parts, the entire service department, Rhonda in F&I were all very accommodating. This is our first Harley-Davidson motorcycle. Thanks to all involved in making this a fun and rewarding purchase.
Brad & Nancy"
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By: Brad Bowling Green,OH
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"Jerry and the staff treated me very well. I had a great experience at Napoleon HD. I drive from Toledo for parts and service. "
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By: Jason Toledo,OH
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"I am a proud owner of a 2005 Heritage Softail Classic, this is my second bike I've purchased from Napoleon, after Charlie turned me over to the Service Department it was the most incredible experience, they allowed me to see step by step turning this stock machine into my dream machine before it even left the shop.
From the time I walked in the front door to order it, 'till the day I took it out the back door, well you know if I have to explain you wouldn't understand!!!! Thanks to all of you, and a special thanks to Keith, Bob and your crew.
Kimberly Carros
Swanton, Ohio
"Just Another Satisfied Customer"
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By: kimberly Swanton ,OH
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"This was my first Harley purchase and the staff at Napoleon H-D made every effort to be helpful without the high pressure sales bs that I experienced at another dealership that shall remain un-named.
Kelly helped me pick out a suitable bike, and took the time to explain the differences between the touring models available. Thanks Kelly.
I would like to thank every one of you for the expert assistance, friendliness and courtesy that was extended to my wife and myself, throughout the whole procedure of purchasing the bike and accessories.
Napoleon Harley-Davidson has earned a loyal customer.
Thanks again,
Jeff and Karen Webley "
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By: JEFF & KAREN liberty center,OH
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"My wife and I each bought bikes in 2004....it truly is a pleasure doing business with everyone there. Marv, you have a very knowledgeable, friendly and professional sales and service staff. You can have my business anytime."
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By: steve edgerton,OH
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"I am a paraplegic and Marv and Jerry adapted a 1997 sportster trike for me so I could do everything by hand. Including making a mount so I could take my wheelchair with me I can't tell you how awesome this was and the spiritual uplifting it gave me towards being and feeling like I was normal . It is one of the few things that really give me pleasure. THANKS GUYS YOU ARE AWESOME"
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By: Michael Monclova,OH
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"A couple of friends and I came down for the clearance sale and were we impressed... Spent about $2000 between the 3 of us. Merry Christmas to a very friendly group of folks. And Thanks!!!"
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By: Robert Ida,MI
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"Wow. What a shop! This is what buying a Harley Davidson should be! Marv Y. has definately put together a winning team. From every step of the sale of my bike to it's routine service, it has been a real pleasure to deal with the folks here at Napoleon Harley-Davidson. Special thanks to Jerry (Sales Manager), Kurt and Larry (Parts and Accessories), Kieth, Bob, Randy, and Chuck in service, Sharon and Pam in Motorclothes, and Lisa for making me feel welcome every time I come in and call. This truly is a family oriented buisness. I look forward to many returns...."
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By: Rowland Toledo,OH
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"Keith and Randy have gone out of their way to get my bike serviced. Also Mike Y. in parts. I have told several friends and they have become Napoleon H-D customers!! Thanks again, Marv and staff!!! Yours, Thomas Sova - Angola, In."
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By: Tom Angola,IN
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"Jerry has been great to work with, literally it took me several years to finally buy and he was very patient, (I had to convince Suzy it was the thing to do). Everyone from Pam to Bob B. have been very friendly, keep up the good work Marv and the good looks from your friendly hairstylist."
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By: Jim Napoleon,OH
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"I purchased my '96 FLHTCI new from another dealer but have since relied on Napoleon H-D for all my service, parts & accessories. I have not been disappointed. Others I ride with have also come to Napoleon due to the service I experienced. Napoleon H-D cares about their customers, and it shows."
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By: Chuck Butler,IN
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RALLY ON THE ROCK June 9 - 13 Put-In-Bay's First Bike Week Click here for more info!
NOW AVAILABLE! EXPRESS SERVICE Call our Service Dept. at 419-592-7123 for more information...
FREE VIN SAFETY CHECKS! Call our Service Department at 419-592-7123 to find more and while you're on the line ask about recalls and safety campaigns related to your bike.
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